If you're having trouble logging into the app, make sure that you're logging in with an active account.


If you're still having issues, try force closing the app and restarting it.


How to Force-Close an app on:


iOS (iPad and iPhone)

  1. Double tap the home button
  2. Swipe up to close your app

Android

  1. Press the double square button
  2. Swipe up or right to close the app